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FAQs

Q: What can I expect from osteopathic treatment?

A: We use a wide range of gentle manipulations, depending on your age, fitness and diagnosis. Treatment is different for every patient, but may include techniques such as different types of soft tissue massage, muscle stretches and gentle joint movement to release tension, helping to relieve pain and mobilise joints. Sometimes, joints movement can cause a clicking noise. This is nothing to be concerned about and is just like the ‘click’ you might hear when someone cracks their knuckles.

Also, even if the symptoms are in a limb (perhaps an elbow or knee problem), we may still need to examine other parts of the body.

We may also discuss exercises that you can do outside of our sessions to improve your posture and movement.

Q: Do I need to bring anything with me to my first session?

A: We will take a full medical history, so if you are on medication of any kind, please bring either the medication or information about what you are taking. If you have had any X-rays or scans relating to your condition (and have the films in your possession), please bring them with you.

Q: Will I need to undress?

A: Generally the answer is yes, as this enables us to make a more accurate diagnosis. That said, it depends on the nature of the treatment required, but in all cases please wear comfortable, loose clothing as this makes any movement required easier.

Q: How many treatments will I need?

A: Each patient and each case is different. The number of treatments you will need depends on the condition being treated and we will discuss this on a case-by-case basis.

Q: How do I pay?

A: Payment is by cash, cheque, card or BACs payable at the end of each session. If you have private medical insurance you will usually be required to have a GP referral. Please check with your own insurance company before attending.

Q: Do you accept patients with private medical insurance

A: Health at Hart is covered by most private medical insurance companies. For further information, please contact us.

Q: Is there parking?

A: Yes, there are free parking spaces on the high street (1 hour), next to the cricket green on Hardings Lane (2 hours) or in the public car park on Monachus Lane (90 minutes free in the red bays or 70p for an hour).

Q: Can I have treatment if I am pregnant?

A: Yes, however we usually suggest you wait until you are 12 weeks pregnant, but if you have further questions or concerns, please contact us.

Q: Is osteopathy a registered medical profession?

A: By law, osteopaths must be registered with the General Osteopathic Council. It is an offence for anyone to call themselves an osteopath if they are not registered. The British Medical Association’s guidance for general practitioners states that doctors can safely refer patients to osteopaths. For more information, please phone the clinic or contact the British Osteopathic Association or The General Osteopathic Council.